Trayner & Company Ltd.  |  15 E. Putnam Ave. Suite# 215 Greenwich, CT 06830
Phone: (914) 934-5151  |  Locally Owned Since 1999

Frequently Asked Questions


Below you’ll find some of the most Frequently Asked Questions we’ve received from our customers.

Q:  How should I choose a paint contractor?
A:  Because your home is valuable, you need to make sure your painting is done right. That’s why you should talk to your friends and family and see if they recommend anyone. Only speak with painters who are Licensed and Insured, to protect you and your home.

Q:  How long does it take for the paint to dry?
A:  Depending on the kind of paint we use, and the place we use it, it should take about 6 hours. Latex paint generally takes less time to dry, while oil-based paints take longer. Gloss paints take a little longer than flat colors.

Q:  How do I wash my new painted walls?
A:  Cleaning your newly painted walls is a good way to keep them in good health. It’s important to remember to stay away from any harsh chemical or abrasive cleansers. Generally, soapy water and a sponge is the best way to keep your walls looking good. Remember to read all labels on any cleansers. It’s also important to wait at least 2 weeks before you wash the new paint, so it can cure.

Q:  I can’t decide on what color to choose for the living room. Can you help?
A:  Of course we can help! Painting is what we do best, so let us sit down with you and talk about the kind of look you’d like to get from your room. We have tons of color cards, books, and advice.

Q:  Our deck has turned gray and even looks black in some areas. What can we do?                                           A:  Wood naturally grays as it ages, but a good power-washing can bring the wood back to life. Power-washing will also remove the black portions, which are usually a combination of graying and mildew. Sanding may be necessary to remove any splinters or to even out the surface of your deck. The last step would be to apply pigmented or clear water-repellent, to help protect your deck.

Q:  I think we have a mildew problem. Can you paint over it?
A:  Mildew is easily taken care of, but should not be painted over without cleaning and removing it. We use a mixture of bleach and water to remove the mildew, and may scrub the walls if necessary. We allow that to dry at least 24 hours before we begin the painting process with a coat of primer. It may even be necessary to protect your home from future mildew attacks with a mildewcide additive to the paint.

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